Privacy Policy Agreement

This website collects various types of information, such as:

• Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
• Personally identifiable information necessary to fulfill our obligations to you like delivering purchases and verifying support requests.

We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.

It is highly recommended and suggested that you review the privacy policy and statements of Mass Depot LLC as a means to better understand the way in which this website garner, make use of and share information collected.

Mass Depot LLC takes precautions to protect your information at all cost. When you submit sensitive information via this website, your information is protected both online and offline.

Wherever Mass Depot LLC collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way through utilizing the best encrypting algorithms and standards there is in the data security industry (we currently use TLS 1.2 through HTTPS). Users can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of https://massdepot.com/. Also, Mass Depot LLC does not store your credit card information.

Only employees who need the information (in a “need-to-know” basis) to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information.

Mass Depot LLC strictly complies when marketplace platforms, such as Amazon, eBay, Walmart and Wish, or users require us to remove from our systems any personally identifiable information we collected via this website or the platforms from which customer transactions originated instantly when requested or after a certain period. Our systems are PCI-compliant, and our servers use PCI- and GDPR-compliant networks and storage systems. While we use encryption to protect sensitive information transmitted online, we also protect your information when at rest and when it is backed up for offline archiving. The computers/servers in which we store personally identifiable information at rest and offline are kept in a secure environment and are AES-256-encrypted.

Mass Depot LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need. Information is gathered from you voluntarily when you purchase a product from massdepot.com, from emailing us, from contacting us directly, or from marketplace platforms where are products are available for sale and from which you placed your transactions. This information is used for transaction fulfillment and shipping purposes ONLY and is only available on a "need-to-know" basis.

In cases wherein you use a marketplace platform, such as Amazon, eBay, Walmart and Wish, to purchase our products, that platform's privacy policy and acceptable data use policy automatically supplement Mass Depot LLC's privacy policy. Therefore, it is understood that you agreed to that platform's privacy policy and terms of use. Additionally, Mass Depot LLC strictly complies with each platform's policies in order to continue doing business with them.

We will use your information to inform you of your order's status, its' shipments progress, or to respond to a request from you via phone or email or verify information due to customer service support requests.

Mass Depot LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. This, however, needs your prior consent. We will never contact you when not needed or if you opt out being contacted in any way.

Mass Depot LLC does not, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.

Mass Depot LLC may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws.

Mass Depot LLC does not knowingly collect personally identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.

All users and/or visitors to our website have the option to discontinue receiving communication from us. Additionally, users may contact us to do one or more of the following:

• See what data (if any) we have collected about you.
• Change/Correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data

To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to sales@massdepot.com. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.

Our website does contain links to affiliate and other websites. Mass Depot LLC does not claim nor accept responsibility for any privacy policies, practices and/or procedures of other such websites. Therefore, we encourage all users and visitors to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information. The aforementioned Privacy Policy Agreement applies only and solely to the information collected by our website.

Mass Depot LLC reserves the right to update and/or change the terms of our privacy policy, and as such we will post those change to our website homepage at massdepot.com, so that our users and/or visitors are always aware of the type of information we collect, how it will be used, and under what circumstances, if any, we may disclose such information. If at any point in time Mass Depot LLC decides to make use of any personally identifiable information on file, in a manner vastly different from that which was stated when this information was initially collected, the user or users shall be promptly notified by email. Users at that time shall have the option as to whether or not to permit the use of their information in this separate manner.

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email, telephone number or mailing address:

Email: sales@massdepot.com