Last updated: 4/30/20
Collection of Information
This website collects various types of information, such as:
- Information automatically collected when visiting our website, which may include cookies, third party tracking technologies and server logs.
- Personally identifiable information necessary to fulfill our obligations to you like delivering purchases and verifying support requests.
We may also gather information about the type of browser you are using, IP address or type of operating system to assist us in providing and maintaining superior quality service.
Mass Depot LLC takes precautions to protect your information at all cost. When you submit sensitive information via this website, your information is protected both online and offline.
Wherever Mass Depot LLC collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way through utilizing the best encrypting algorithms and standards there is in the data security industry (we currently use TLS 1.2 through HTTPS). Users can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of https://massdepot.com/. Also, Mass Depot LLC does not store your credit card information.
Only employees who need the information (in a “need-to-know” basis) to perform a specific job (e.g., billing or customer service) are granted access to personally identifiable information.
Mass Depot LLC strictly complies when marketplace platforms, such as Amazon, eBay, Walmart and Wish, or users require us to remove from our systems any personally identifiable information we collected via this website or the platforms from which customer transactions originated instantly when requested or after a certain period. Our systems are PCI-compliant, and our servers use PCI- and GDPR-compliant networks and storage systems. While we use encryption to protect sensitive information transmitted online, we also protect your information when at rest and when it is backed up for offline archiving. The computers/servers in which we store personally identifiable information at rest and offline are kept in a secure environment and are AES-256-encrypted.
Use of Information Collected
Mass Depot LLC may collect and may make use of personal information to assist in the operation of our website and to ensure delivery of the services you need. Information is gathered from you voluntarily when you purchase a product from massdepot.com, from emailing us, from contacting us directly, or from marketplace platforms where are products are available for sale and from which you placed your transactions. This information is used for transaction fulfillment and shipping purposes ONLY and is only available on a "need-to-know" basis.
We will use your information to inform you of your order's status, its' shipments progress, or to respond to a request from you via phone or email or verify information due to customer service support requests.
Mass Depot LLC may also be in contact with you with regards to completing surveys and/or research questionnaires related to your opinion of current or potential future services that may be offered. This, however, needs your prior consent. We will never contact you when not needed or if you opt out being contacted in any way.
Mass Depot LLC does not, nor will it in the future, sell, rent or lease any of our customer lists and/or names to any third parties.
Mass Depot LLC may disclose your personal information, without prior notice to you, only if required to do so in accordance with applicable laws.
Children Under Age of 13
Mass Depot LLC does not knowingly collect personally identifiable information from children under the age of thirteen (13) without verifiable parental consent. If it is determined that such information has been inadvertently collected on anyone under the age of thirteen (13), we shall immediately take the necessary steps to ensure that such information is deleted from our system's database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website.
Unsubscribe or Opt-Out
All users and/or visitors to our website have the option to discontinue receiving communication from us. Additionally, users may contact us to do one or more of the following:
- See what data (if any) we have collected about you.
- Change/Correct any data we have about you
- Have us delete any data we have about you
- Express any concern you have about our use of your data
To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to firstname.lastname@example.org. If you wish to unsubscribe or opt-out from any third party websites, you must go to that specific website to unsubscribe and/or opt-out.
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